In business conversations, always keep in mind what the other person wants

  • To achieving anything in (business) conversations, you need to keep in mind what the other person wants out of the situation.
  • Book - How to win friends and influence peopleBook - How to win friends and influence people

    Metadata:

    author: Dale Carnegie
    title: How to win friends and influence people




    puts it like this:
    • So the only way on earth to influence other people is to talk about what they want and show them how to get it.
    • Which relates to yet another point of the book: The ONLY way to get people to do anything is to make them want to do itThe ONLY way to get people to do anything is to make them want to do it

      This idea from [[Book - How to win friends and influence people]] sounds simple enough, but thinking about motivation from this angle helps us think from the perspective of the people we are try...
  • If you don't know what they want yet, it is your job to find that out. This should come naturally, as The easiest way to be interesting is to be interested in othersThe easiest way to be interesting is to be interested in others

    "Be interested in others" is basically the core message of Dale Carnegie's [[Book - How to win friends and influence people]].
    Like most things in the book, this sounds painfully obvious, howe...
    • This idea of information gathering comes up in never split the difference
  • If they don't want anything yet, it is your job to arouse and eager want in the other person.