Don't criticise people

  • The first principle of Book - How to win friends and influence peopleBook - How to win friends and influence people


    author: Dale Carnegie
    title: How to win friends and influence people

    is simple: Don't criticise anyone.
  • To their face: Criticism is unlikely to lead to behavioral change. B.F. Skinner was able to show that animals rewarded for good behavior will learn much more rapidly than when being punished for bad behavior. These findings could be replicated with humans.
  • To others: Anyone can criticise and complain, however it shows real character to understand. Think about how you were never impressed with anyone ranting, but people who highlighted positive traits stood out.
  • Citing Thumper from Disney's Bambi: "If you can't say something nice, don't say nothing at all."
  • As with all of Carnegies rules, don't apply them with close friends. Ranting about someone can be funny, relieving and simply human.